Version: v1.3 Streamlined
Operator: Bobby Built Ventures LLC d/b/a QuillCaddie
Applies to: Individual Free users, individual paid users, and self-serve Pro users.
Quick summary
- You own the content you put into QuillCaddie.
- QuillCaddie may process your content to provide the Service, including transcription, AI outputs, storage, search, export, sharing, billing, support, security, and integrations you enable.
- Raw transcript/source text is intended to remain separate from AI-generated outputs.
- AI outputs may be wrong and must be reviewed before use.
- You are responsible for recording consent, your content, and your use of integrations and exports.
- Consumer subscriptions renew until canceled unless checkout says otherwise.
1. Agreement
These Consumer Terms govern your access to and use of QuillCaddie, including our website, web app, APIs, exports, integrations, AI-assisted processing features, and related services (the Service). The Service is operated by Bobby Built Ventures LLC d/b/a QuillCaddie (QuillCaddie, we, us, or our).
By creating an account, accessing the Service, starting a capture, connecting an integration, subscribing to a paid plan, or otherwise using the Service, you agree to these Terms and the policies linked from the Legal Center.
2. What QuillCaddie is
QuillCaddie is an AI-assisted idea-capture workspace. It helps users capture messy inputs and turn them into organized thoughts, prompts, specs, plans, decisions, reusable project context, and exports.
QuillCaddie is not a legal, medical, financial, tax, employment, safety, security, emergency, or other professional-advice service. AI outputs are generated from user-provided content and should be reviewed before use.
3. Consumer scope
These Terms apply to individual and self-serve use. If you use QuillCaddie under a business order form, Team/Business/Enterprise workspace agreement, or other written agreement with QuillCaddie, the Business Terms and the written agreement control for that business use.
If you join an organization-managed workspace, the organization and its administrators may be able to manage, export, retain, delete, restrict, or access content in that workspace according to the Business Terms, workspace settings, and applicable law.
4. Eligibility
You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian. The Service is not directed to children under 13.
5. Accounts and security
You are responsible for your account credentials and all activity under your account. Keep your account information accurate and notify us at security@quillcaddie.com if you believe your account, session, password, API token, integration, or workspace has been compromised.
We may require re-authentication, multi-factor authentication, verification, or additional checks for sensitive actions such as billing changes, account deletion, data export, integration setup, or workspace administration.
6. User Content
User Content means content you submit, upload, capture, record, store, process, transmit, connect, or generate through the Service. It includes audio, transcripts, text, notes, prompts, screenshots, images, links, files, metadata, folders, tags, product/project context, vocabulary entries, corrections, connector data, AI outputs, exports, and shared content.
As between you and QuillCaddie, you retain ownership of your User Content. You grant QuillCaddie a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, format, analyze, transform, create derived artifacts from, and otherwise use User Content only to provide, secure, support, maintain, improve, and operate the Service; comply with law; enforce our terms; prevent abuse; and as otherwise described in our policies.
This license includes permission to send User Content to service providers and subprocessors such as hosting, storage, transcription, AI, analytics, email, billing, security, and integration providers when needed to provide the Service.
7. Your responsibilities
You are responsible for:
- having the rights, permissions, consents, and legal bases needed to upload or process User Content;
- complying with recording, wiretapping, privacy, employment, education, healthcare, financial, export-control, confidentiality, intellectual-property, and consumer-protection laws that apply to you;
- reviewing AI outputs before relying on them, publishing them, sending them to another person, or sending them to an integration;
- not uploading secrets, regulated data, confidential third-party information, or sensitive content unless you have the right to do so and have configured the Service appropriately; and
- following our Acceptable Use Policy.
8. Source truth and AI outputs
QuillCaddie is designed to preserve raw source text or transcripts separately from AI-generated outputs. AI summaries, labels, tags, folder suggestions, action items, inferred points, corrected transcripts, prompts, product briefs, and other outputs are derived artifacts. They may be incomplete, inaccurate, biased, outdated, or inconsistent.
The original source or transcript controls over AI polish. You are responsible for reviewing outputs before using them.
9. AI, data use, and model training
AI features are governed by the AI and Data Use Policy. QuillCaddie does not use Customer Content for generalized QuillCaddie model training, fine-tuning, ASR training, internal source-content datasets, or provider model-improvement programs by default.
Operational processing is different from model training. You authorize QuillCaddie to process User Content as needed to provide requested features, such as transcription, AI outputs, transcript correction, Builder Vocabulary normalization, search, storage, sharing, export, connector actions, MCP tools, support with permission, security, abuse prevention, billing/usage, and legal compliance.
10. Audio recording and consent
You are responsible for recording consent and compliance with recording laws. You may not use QuillCaddie to secretly record people where unlawful, monitor people without a lawful basis, invade privacy, or capture protected conversations without required permission.
Raw audio is temporary by default and is governed by the Data Retention and Deletion Policy and Audio Recording and Consent Policy.
11. Integrations and third-party services
The Service may allow you to connect third-party services, use BYOK/customer-managed provider keys, use MCP/API tools, or send exports and generated artifacts to other services. Third-party services are not controlled by QuillCaddie and are governed by their own terms and policies.
When you connect or trigger an integration, you authorize QuillCaddie to access, process, transmit, create, update, export, or retrieve data according to the permissions you grant and the connector’s design. You are responsible for having the right to connect that account and send content to that service.
12. Public sharing and exports
If you create a public link, share, export, or connector action, you are responsible for what you share and who can access it. Anyone with a public link may be able to view, copy, download, screenshot, index, or redistribute the content unless access controls prevent it. QuillCaddie cannot guarantee deletion of copies outside the Service.
13. Billing, trials, and refunds
Paid plans, trials, renewals, cancellations, refunds, taxes, usage limits, overages, and plan changes are governed by the Billing, Subscriptions, and Refund Policy and the terms shown at checkout. Unless stated otherwise, subscriptions renew automatically until canceled.
14. Usage limits and preview features
The Service may impose limits on captures, audio length, transcription minutes, storage, AI processing, exports, integrations, workspaces, templates, or other usage. Features labeled beta, preview, experimental, waitlist, limited availability, labs, or Enterprise Preview may be incomplete, unstable, changed, suspended, or discontinued.
15. Intellectual property
QuillCaddie and its software, design, interfaces, workflows, documentation, prompts, templates, logos, trademarks, service marks, and related materials are owned by QuillCaddie, Bobby Built Ventures LLC, or our licensors. Except as permitted by the Service, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service.
Feedback you provide may be used by QuillCaddie without restriction or compensation unless prohibited by law or agreed in writing.
16. DMCA and copyright
Copyright complaints are handled under the Copyright and DMCA Policy. We may remove or restrict content and may suspend or terminate repeat infringers.
17. Changes to the Service
We may modify, suspend, or discontinue parts of the Service. We will try to give reasonable notice for material changes that negatively affect paid users, but we may make immediate changes for security, legal, abuse-prevention, provider, or operational reasons.
18. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms or our policies, create legal or security risk, fail to pay fees, misuse the Service, or if continuing to provide the Service becomes impractical or unlawful.
Upon termination, your right to access the Service ends. Sections about content licenses, payment obligations, intellectual property, disclaimers, liability limits, indemnity, dispute resolution, and legal compliance survive termination.
19. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUILLCADDIE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND QUIET ENJOYMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or loss-free, or that transcripts, AI outputs, corrections, exports, connector actions, or recommendations will be accurate, complete, lawful, or suitable for your needs.
20. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUILLCADDIE AND BOBBY BUILT VENTURES LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, DEVICE FAILURE, OR SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUILLCADDIE’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) AMOUNTS YOU PAID TO QUILLCADDIE FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $100.
Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.
21. Indemnity
You agree to defend, indemnify, and hold harmless QuillCaddie, Bobby Built Ventures LLC, and our officers, directors, employees, contractors, agents, affiliates, licensors, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your User Content, your use of the Service, your violation of these Terms or our policies, your violation of law, your violation of third-party rights, your recordings, your connector actions, or your use or sharing of AI outputs.
22. Governing law and venue
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Subject to any mandatory consumer rights, the state and federal courts located in Colorado will have exclusive jurisdiction over disputes arising from these Terms or the Service.
23. Changes to these Terms
We may update these Terms from time to time. If changes are material, we will provide notice by email, in-app notice, website notice, or another reasonable method. The updated Terms become effective when posted unless a later date is stated. Your continued use after the effective date means you accept the updated Terms.
24. Order of documents
If these Terms conflict with a signed written agreement between you and QuillCaddie, the signed agreement controls for the conflicting subject matter. If these Terms conflict with a posted policy, these Terms control unless the policy expressly says it controls.
Contact
Support: support@quillcaddie.com
Privacy requests: privacy@quillcaddie.com
Security reports: security@quillcaddie.com
Legal notices: legal@quillcaddie.com
DMCA notices: dmca@quillcaddie.com
Mail: Bobby Built Ventures LLC d/b/a QuillCaddie, 1500 N Grand St, STE R, Denver, CO 80203